Insights
Get the latest insights on the ideas, trends and technologies shaping
how ambitious organisations design, build and innovate in a real-time world.
AI governance in practice: managing shadow AI in UK organisations
Last week, we hosted our latest Minds in Motion roundtable in Bristol, bringing together senior leaders from across healthcare, finance, manufacturing, energy and technology to explore a challenge many organisations are facing today: AI governance.
The session saw a fantastic turnout, with the room at full capacity and additional interest beyond available spaces – a clear signal that organisations across the UK are actively trying to understand how to manage AI adoption safely and effectively.
Led by our CEO, Dolo Miah, the session was designed as an open, discussion-led forum rather than a presentation. What followed was an honest, practical
...
AI Agents are coming. But are they actually useful yet?
The idea of autonomous AI agents - digital entities that can plan, reason, and act across tools without human oversight - sounds like science fiction finally arriving. The pitch is seductive: agents that book your meetings, answer customer queries, build prototypes, write code, and optimise systems without you lifting a finger.
But if you’ve tried using them in practice, especially in complex enterprise settings, you’ll know that reality isn’t quite there yet.
At New Icon, we’ve been watching the rise of agentic AI closely. We’ve even begun integrating controlled agent behaviours into some of our products. But let’s be honest:
...