Question 1

What is an Agile Discovery Sprint?

Accepted Answer

An Agile Discovery Sprint is a focused activity that helps you clarify the business challenge, explore potential solutions and establish a practical plan before committing to software development. It brings together business analysis, design and technical expertise to confirm what to build, why it matters and how to approach delivery.

Question 2

What services do you offer? Do we need a fully defined idea or set of requirements?

Accepted Answer

We're flexible. You can come to us with a business problem, an opportunity or an existing process that needs improving. We’ll help you understand the needs of your users, challenge assumptions and define the requirements.If you already have a detailed brief, we can review and develop it with you, identifying gaps, dependencies and technical considerations before development starts.

Question 3

What will we get at the end of the discovery sprint?

Accepted Answer

We agree the deliverables with you at the outset, based on the questions your project needs to answer. These typically cover four areas:

Business Impact & ROI: the problem, intended outcomes and potential business value.

Solution Design: prioritised requirements, user journeys and designs or prototypes where appropriate.

Technical Architecture: the recommended technical approach including integrations, dependencies and security.

Costed Delivery Roadmap: a proposed delivery sequence, indicative costs and timescales.

We also highlight assumptions and areas that need further validation so you can make an informed decision about your next steps.

Question 4

How long does a discovery sprint take?

Accepted Answer

The duration depends on the complexity of your challenge, the stakeholders involved and the level of design or technical validation required. Following an initial conversation, we’ll recommend a scope and timescale, including the input we’ll need from your team.

Question 5

How much does a discovery sprint cost?

Accepted Answer

The cost depends on the scope and the expertise needed for the complexity. We’ll provide a proposal outlining the activities, deliverables, timescale and cost before work begins.

The aim is to give you only enough clarity to assess the wider investment and reduce the risk of committing to development with key questions unanswered.

Question 6

Can a discovery sprint help us work out whether we need AI?

Accepted Answer

Yes. We start with the business problem and assess where AI could provide useful, measurable value. That includes considering your data, the reliability required, integration needs, and where human oversight is necessary.

Our recommendation may involve AI, conventional software, process improvements or a combination of these.

Question 7

Can you work with our existing software and internal team?

Accepted Answer

Yes. We can work alongside your internal team and existing suppliers to understand your systems, constraints and plans. Discovery can focus on improving an existing platform, connecting systems or defining a new product.

Question 8

Who needs to be involved from our business?

Accepted Answer

We typically need input from the project sponsor, people who understand the operational problem and relevant technical stakeholders. Depending on the project, end users or representatives from other teams may also be involved.

We’ll agree who needs to contribute and when, so you can plan your team’s involvement.

Question 9

Why carry out discovery before software development?

Accepted Answer

Discovery helps uncover missing requirements, test assumptions and identify technical risks while changes are easier to make. It also creates stakeholder creates support and buy-in through a shared understanding of the scope, priorities and intended outcomes.

Requirements will continue to evolve, but a strong starting point reduces avoidable rework and supports more realistic delivery planning.

Question 10

Do we have to commit to development with New Icon afterwards?

Accepted Answer

The discovery sprint is a separate engagement, giving you the information needed to decide what happens next. We’d be happy to support delivery, but completing discovery does not commit you to a development project with us.

Question 11

What happens after the discovery sprint?

Accepted Answer

We review the findings and recommended next steps with you. Depending on the results, you may move into development, validate a specific assumption through a proof of concept, refine the proposal or decide that further investment isn’t justified.

You’ll have deliverables which provide a clearer basis for that decision.

From Technology Uncertainty to Business Clarity

So Much Technology. So Little Clarity.

You need confidence before you commit. That's what Agile Discovery is for.

WhyBusiness Impact & ROI

Why Business Impact & ROI

Understand the problem, identify opportunities and establish the business value and expected return on investment.

Understand the problem, identify opportunities and establish the business value and expected return on investment.

WhatSolution Design

WhatSolution Design

Explore what the solution could do through user journeys, workflow design and interactive prototypes.

Explore what the solution could do through user journeys, workflow design and interactive prototypes.

HowTechnical Architecture

Great UX design captures the attention, sticks in the memory, and compels users to take action. It results in products that are so intuitive that users don't give a second thought to the design. We create digital products that do all that, and more.

Validate feasibility and identify the right technologies, AI capabilities, integrations and architecture to build a safe and secure solution.

When & How MuchCosted Delivery Roadmap

Understand the expected investment, delivery timescales and dependencies, with a phased roadmap that gives you a clear path to implementation for rapid business impact.

We translate business requirements into intuitive user journeys and interactive prototypes. This enables stakeholders to explore proposed functionality, validate assumptions and refine the experience before committing to full development.

Understand the expected investment, delivery timescales and dependencies, with a phased roadmap that gives you a clear path to implementation for rapid business impact.

Make better decisions before you build

Invest in the right solution

Uncover requirements before they become costly changes

Reduce technical risks and uncertainty

Plan your investment and next steps

Invest in the right solution

Uncover requirements before they become costly changes

Reduce technical risks and uncertainty

Plan your investment and next steps

Make better decisions before you build

Complex Business Challenges Need More Than Good Design

Disconnected Systems & Data

Your teams rely on multiple platforms, spreadsheets and manual workarounds. We identify opportunities to connect systems, improve data quality and create more efficient workflows.

Manual, Time-Consuming Processes

Repetitive tasks and inconsistent processes slow operations and increase costs. We explore where workflow automation, intelligent tools and system integrations can deliver meaningful improvements.

Legacy Software & Technical Constraints

Existing systems may be difficult to maintain, integrate or scale. We assess the current architecture and define practical approaches to modernisation without introducing unnecessary risk.

Uncertainty Around Software Investment

You know something needs to change, but the right solution, technical approach and cost are unclear. We help validate your options and create a realistic, phased plan before significant development investment.

AI Opportunities Without a Clear Implementation Plan

You can see opportunities for AI but need to understand where it adds value and how it will integrate with your existing systems. We assess feasibility, data readiness and operational requirements to identify practical use cases.

Agile Discovery Sprint FAQs

Complex Business Challenges Need More Than Good Design

Disconnected Systems & Data

Your teams rely on multiple platforms, spreadsheets and manual workarounds. We identify opportunities to connect systems, improve data quality and create more efficient workflows.

Manual, Time-Consuming Processes

Repetitive tasks and inconsistent processes slow operations and increase costs. We explore where workflow automation, intelligent tools and system integrations can deliver meaningful improvements.

Legacy Software & Technical Constraints

Existing systems may be difficult to maintain, integrate or scale. We assess the current architecture and define practical approaches to modernisation without introducing unnecessary risk.

Uncertainty Around Software Investment

You know something needs to change, but the right solution, technical approach, risks and cost are unclear. We help validate your options and create a realistic, phased plan before significant development investment.

AI Opportunities Without a Clear Implementation Plan

You can see opportunities for AI but need to understand where it adds value and how it will integrate with your existing systems. We assess feasibility, data readiness and operational requirements to identify practical use cases.

Agile Discovery Sprint FAQs

Complex Business Challenges Need More Than Good Design

Reimagine your digital future today

Reimagine your digital future today

Reimagine your digital future today

Reimagine your digital future today

From Technology Uncertainty
to Business Clarity

You need confidence before you commit.

That's what Agile Discovery is for.

Why
Business Impact & ROI

Why
Business Impact & ROI

What
Solution Design

What
Solution Design

How
Technical Architecture

When & How Much
Costed Delivery Roadmap

Disconnected Systems
& Data

Disconnected Systems
& Data