Services

Capabilities

About

About us

New Icon partners with ambitious businesses to innovate smarter and faster in a real-time world.

From strategy and vision to design, build and deployment, we can deliver transformation at every stage, whether you need a single app or a full end-to-end solution.

We’re in the age of AI and real-time innovation. Are you keeping pace?

We’re here to help enterprises shape their future, building with innovative technologies that adapt intelligently at speed and keep humans at the heart of the solution.

Our mission is simple:

To ensure technology delivers real impact that we can trust. We combine expertise in architecture, design thinking, agile engineering, and deep tech to help enterprises innovate faster and smarter – turning complexity into clarity, and innovative ideas into business outcomes.

At New Icon we believe that innovation = ideas + execution at speed.

From leveraging AI across your business to designing and engineering systems for a real-time world, we don’t just imagine the future, we’re building it right now.

Collaboration is at the core of our approach, not only working closely with clients but also with our ecosystem of innovative technology and R&D partners. This ensures we have access to the latest innovations in deep tech to accelerate transformation combined with our dedication to creating a future where technology works for people, not the other way around.

VR headset and hand

Future

Future

Where are we going? That’s a question we think about a lot. We’re passionate about creating a better future: not just for business but for the world. We aren’t walking blindly into the future, we’re shaping it. Human-centric, innovative solutions are the key to achieving that.

People

People

Technology only works when it works for people. That’s why every solution we build starts and ends with humans in mind. The same goes for our team. We hire collaborators and problem-solvers who bring ideas to life for our clients.

Heart shape with hands
People stood at wall of glass with post it notes

Innovation

Innovation

Innovation is in our DNA. Curiosity, creativity and courage drive us to turn transformative ideas into tangible solutions at speed. It’s how we work every day.

Where do you

want to go next?

Whether your vision is to radically drive business growth efficiencies or innovation, our team can help you turn complexity into clarity.

Testimonials

  • Within a single session, we moved from a clearly defined problem statement to a working, demonstrable prototype.

    The New Icon Hackathon Day was an outstanding example of how focused collaboration can accelerate innovation in certain contexts.

    Within a single session, we moved from a clearly defined problem statement to a working, demonstrable prototype in this case—something that might otherwise take longer in a more traditional delivery model.


    What stood out most was the way the team combined design, engineering, and operational expertise in real time whilst maintaining a fun and friendly environment. This wasn’t a theoretical discussion, it was a hands-on, iterative development with continuous validation of both user value and technical feasibility."

    David Sheppard

    Crawford & Company

  • New lcon’s deliverables have exceeded our expectations.

    We would like to thank the New Icon team for the work accomplished. OnePRESS will be the first wireless safety critical opportunity that will use a mobile application to go to an In-Service Evaluation with Airbus airline customers. As such, there was no precedent for the Landing Gear Design Office to start from. New Icon quickly understood that their expertise could complement our capability to compile design documentation and adapted their process to suit our needs. New lcon’s deliverables have exceeded our expectations."

    Jacques Roizès

    OnePRESS Project Leader - Airbus

  • Very happy with the end results and designs for the new features!

    New Icons redesigns brought the app layout up to date which was amazing to implement over the last year alongside integrating new products into the app. Meeting face-to-face meant that New Icon could properly understand the requirements and turn them into fully functional designs that added to the overall user experience. Very happy with the end results and designs for the new features."

    Yorick Knol

    DartCounter

  • Each meeting brought real progress and meaningful change, and the team dynamic was warm, collaborative, and easy to work with.

    From the very first interaction, New Icon stood out. Their combination of clear, concise documentation and an explanatory video was genius—it gave us immediate clarity and confidence. The Discovery process, especially the Agile Architecture, felt like a genuine offer to help, not a hard sell. Each meeting brought real progress and meaningful change, and the team dynamic was warm, collaborative, and easy to work with. The use of Figma to showcase their design-led approach was impressive, and the achievable PoC cost made things feel within reach. One of the biggest wins? We retained the IP. That was huge. New Icon didn’t just understand our problems, they explained them back to us better than we could ourselves. That alone gave us massive trust in the team and the process."

    Head of Systems

    - Insurance Tech

  • Their attention to detail and ability to break down complex content into digestible, engaging visuals is exactly what we needed.

    Working with the Design team and the wider New Icon team has been a fantastic experience. Their attention to detail and ability to break down complex content into digestible, engaging visuals is exactly what we needed. Every edit exceeded expectations and truly reflected what we had envisioned for the final prototype. Highly recommend!"

    Martin Wood

    - Chance App

  • New Icon understood our needs, ensuring solutions were current and future-proofed

    Ethicall have worked with New Icon for approximately 10 years. During this time New Icon have worked with us on various projects, but predominantly they have helped us design and build a bespoke telephone fundraising software system which encompasses all the nuanced and niche elements of our business. They really took the time to understand what we needed as a fundraising call centre and then constantly revisited this with us to ensure it was still fit for purpose and future proof. The engineers working on the project have always been mindful of building in stages with regular testing and approval from users – they are also able to communicate in non-technical speak – which is always useful for those of us not from a technical background. New Icon’s recent introduction of project managers has enhanced their services further."

    Cristy Cunnick

    Managing Director - Ethicall

  • New Icon consistently exceeds expectations, driving innovation as a seamless extension of our business.

    New Icon’s ability to over deliver against our expectations and to help drive our innovation has made them an extension of our own business. The team are excellent to work with, and their passion for our business competes with our own. I would recommend New Icon for both your development and design needs."

    Alister Sneddon

    CTO - Genuine Impact

  • You’ve understood the project quicker and got further with the design in 3 weeks than our previous company did in a year."

    Shaun Horan

    Product Manager - SRT Marine

  • I’m very impressed with how you’ve interpreted the brief and interviews!

    You have captured the use case and functionality really well."

    Dr.Rishi Das Gupta

    Co-Founder - NodeNs

  • They took the time to understand our community and vision, and translated it into a prototype that felt real from day one.

    Working with New Icon was a genuinely collaborative experience. They took the time to understand our community and vision, and translated it into a prototype that felt real from day one. The process gave us clarity and confidence in what we’re building, and something tangible to share with investors.”

    Rachel Draper

    - Co-Founder - Stile Country

  • New Icon took the time to fully understand our requirements, and the clickable prototype really helped shape our thinking.

    It has been a pleasure collaborating with New Icon on this project. Their commitment, attention to detail and passion for their work has enabled us to produce a quality app and seek further investment. New Icon took the time to fully understand our requirements, and the clickable prototype really helped shape our thinking and produced an intuitive UX, whilst also de-risking the development phase."

    Nick Ellis

    Advanced Logic Analytics LTD

  • New Icon have done an amazing job of taking our concept and actualising it into something much more real!

    This process has cemented our concepts into requirements, plans and something much easier to step forward with, both internally and as something we can tell the story to others. We've been particularly impressed with how you've taken a fairly niche topic and run with detailed concepts and clearly understood what we are aiming for!"

    Luke Stonehouse

    Reuleaux

  • We're miles ahead of where I expected us to be at this stage, and we've all really appreciated the effort you've put in.

    Everyone is really, really happy and pleased with what you've put together, blown away! We love the simplicity of the prototype."

    Darkbeam

  • The project is well thought through, smartly taking into account every little request we had. Which is amazing, I love that!

    I've been using the prototype to pitch the idea with potential clients and the feedback has been really good so far."

    Digital Engineering

  • We really love the overall look of this!

    It's a very clean simple interface which still clearly conveys a lot of really important information, so thank you!"

    FSD Active

  • New Icon have helped us grow our business to levels that we would never have anticipated.

    New Icon have helped to raise both our online presence and exposure. By effectively managing our PPC, SEO and online marketing channels, New Icon have helped us grow our business to levels that we would never have anticipated. I would highly recommend their services to anyone looking to better their business, no matter how big or small."

    Les Williams

    Marble Supreme

  • If you need bespoke technology, I highly recommend New Icon.

    By working with us to build our platform, they helped lay the foundation for our success. Not only did they develop the software; their process also included UX design and prototyping, ensuring that our final product was user-friendly, secure and powerful. If you need bespoke technology to get your start-up into business, I highly recommend New Icon to deliver it for you."

    Robert Ogden

    Renewable Exchange

  • New Icon is an exemplar of innovation and freethinking.

    New Icon's ideas have pioneered mobile software development within my department. Their solutions are innovative and effective producing results above original expectations."

    Terence Frost

    Airbus

  • New Icon are a great company, they are passionate and always provide a second to none service.

    From the design stages through to the technical implementation they understand our requirements as a company. We would highly recommend New Icon to anyone who is looking for a friendly, efficient and professional web and software design company."

    Steve Wookey

    Permagard Products LTD

  • New Icon gave us creative input and state of the art technology.

    New Icon have helped steer our business in directions we had not even considered."

    Phil Brockwell

    Centreline Aviation

  • New Icon achieved a 35% increase in business. New Icon really understood what we wanted to achieve."

    Tom Beasley

    Bristol & Bath Science Park

  • Very commercially aware and versatile software agency - and a great team to boot!"

    Evelyn Timpson

    Aspect and Film Video

Testimonials

  • Within a single session, we moved from a clearly defined problem statement to a working, demonstrable prototype.

    The New Icon Hackathon Day was an outstanding example of how focused collaboration can accelerate innovation in certain contexts.

    Within a single session, we moved from a clearly defined problem statement to a working, demonstrable prototype in this case—something that might otherwise take longer in a more traditional delivery model.


    What stood out most was the way the team combined design, engineering, and operational expertise in real time whilst maintaining a fun and friendly environment. This wasn’t a theoretical discussion, it was a hands-on, iterative development with continuous validation of both user value and technical feasibility."

    David Sheppard

    Crawford & Company

  • New lcon’s deliverables have exceeded our expectations.

    We would like to thank the New Icon team for the work accomplished. OnePRESS will be the first wireless safety critical opportunity that will use a mobile application to go to an In-Service Evaluation with Airbus airline customers. As such, there was no precedent for the Landing Gear Design Office to start from. New Icon quickly understood that their expertise could complement our capability to compile design documentation and adapted their process to suit our needs. New lcon’s deliverables have exceeded our expectations."

    Jacques Roizès

    OnePRESS Project Leader - Airbus

  • Very happy with the end results and designs for the new features!

    New Icons redesigns brought the app layout up to date which was amazing to implement over the last year alongside integrating new products into the app. Meeting face-to-face meant that New Icon could properly understand the requirements and turn them into fully functional designs that added to the overall user experience. Very happy with the end results and designs for the new features."

    Yorick Knol

    DartCounter

  • Each meeting brought real progress and meaningful change, and the team dynamic was warm, collaborative, and easy to work with.

    From the very first interaction, New Icon stood out. Their combination of clear, concise documentation and an explanatory video was genius—it gave us immediate clarity and confidence. The Discovery process, especially the Agile Architecture, felt like a genuine offer to help, not a hard sell. Each meeting brought real progress and meaningful change, and the team dynamic was warm, collaborative, and easy to work with. The use of Figma to showcase their design-led approach was impressive, and the achievable PoC cost made things feel within reach. One of the biggest wins? We retained the IP. That was huge. New Icon didn’t just understand our problems, they explained them back to us better than we could ourselves. That alone gave us massive trust in the team and the process."

    Head of Systems

    - Insurance Tech

  • Their attention to detail and ability to break down complex content into digestible, engaging visuals is exactly what we needed.

    Working with the Design team and the wider New Icon team has been a fantastic experience. Their attention to detail and ability to break down complex content into digestible, engaging visuals is exactly what we needed. Every edit exceeded expectations and truly reflected what we had envisioned for the final prototype. Highly recommend!"

    Martin Wood

    - Chance App

  • New Icon understood our needs, ensuring solutions were current and future-proofed

    Ethicall have worked with New Icon for approximately 10 years. During this time New Icon have worked with us on various projects, but predominantly they have helped us design and build a bespoke telephone fundraising software system which encompasses all the nuanced and niche elements of our business. They really took the time to understand what we needed as a fundraising call centre and then constantly revisited this with us to ensure it was still fit for purpose and future proof. The engineers working on the project have always been mindful of building in stages with regular testing and approval from users – they are also able to communicate in non-technical speak – which is always useful for those of us not from a technical background. New Icon’s recent introduction of project managers has enhanced their services further."

    Cristy Cunnick

    Managing Director - Ethicall

  • New Icon consistently exceeds expectations, driving innovation as a seamless extension of our business.

    New Icon’s ability to over deliver against our expectations and to help drive our innovation has made them an extension of our own business. The team are excellent to work with, and their passion for our business competes with our own. I would recommend New Icon for both your development and design needs."

    Alister Sneddon

    CTO - Genuine Impact

  • You’ve understood the project quicker and got further with the design in 3 weeks than our previous company did in a year."

    Shaun Horan

    Product Manager - SRT Marine

  • I’m very impressed with how you’ve interpreted the brief and interviews!

    You have captured the use case and functionality really well."

    Dr.Rishi Das Gupta

    Co-Founder - NodeNs

  • They took the time to understand our community and vision, and translated it into a prototype that felt real from day one.

    Working with New Icon was a genuinely collaborative experience. They took the time to understand our community and vision, and translated it into a prototype that felt real from day one. The process gave us clarity and confidence in what we’re building, and something tangible to share with investors.”

    Rachel Draper

    - Co-Founder - Stile Country

  • New Icon took the time to fully understand our requirements, and the clickable prototype really helped shape our thinking.

    It has been a pleasure collaborating with New Icon on this project. Their commitment, attention to detail and passion for their work has enabled us to produce a quality app and seek further investment. New Icon took the time to fully understand our requirements, and the clickable prototype really helped shape our thinking and produced an intuitive UX, whilst also de-risking the development phase."

    Nick Ellis

    Advanced Logic Analytics LTD

  • New Icon have done an amazing job of taking our concept and actualising it into something much more real!

    This process has cemented our concepts into requirements, plans and something much easier to step forward with, both internally and as something we can tell the story to others. We've been particularly impressed with how you've taken a fairly niche topic and run with detailed concepts and clearly understood what we are aiming for!"

    Luke Stonehouse

    Reuleaux

  • We're miles ahead of where I expected us to be at this stage, and we've all really appreciated the effort you've put in.

    Everyone is really, really happy and pleased with what you've put together, blown away! We love the simplicity of the prototype."

    Darkbeam

  • The project is well thought through, smartly taking into account every little request we had. Which is amazing, I love that!

    I've been using the prototype to pitch the idea with potential clients and the feedback has been really good so far."

    Digital Engineering

  • We really love the overall look of this!

    It's a very clean simple interface which still clearly conveys a lot of really important information, so thank you!"

    FSD Active

  • New Icon have helped us grow our business to levels that we would never have anticipated.

    New Icon have helped to raise both our online presence and exposure. By effectively managing our PPC, SEO and online marketing channels, New Icon have helped us grow our business to levels that we would never have anticipated. I would highly recommend their services to anyone looking to better their business, no matter how big or small."

    Les Williams

    Marble Supreme

  • If you need bespoke technology, I highly recommend New Icon.

    By working with us to build our platform, they helped lay the foundation for our success. Not only did they develop the software; their process also included UX design and prototyping, ensuring that our final product was user-friendly, secure and powerful. If you need bespoke technology to get your start-up into business, I highly recommend New Icon to deliver it for you."

    Robert Ogden

    Renewable Exchange

  • New Icon is an exemplar of innovation and freethinking.

    New Icon's ideas have pioneered mobile software development within my department. Their solutions are innovative and effective producing results above original expectations."

    Terence Frost

    Airbus

  • New Icon are a great company, they are passionate and always provide a second to none service.

    From the design stages through to the technical implementation they understand our requirements as a company. We would highly recommend New Icon to anyone who is looking for a friendly, efficient and professional web and software design company."

    Steve Wookey

    Permagard Products LTD

  • New Icon gave us creative input and state of the art technology.

    New Icon have helped steer our business in directions we had not even considered."

    Phil Brockwell

    Centreline Aviation

  • New Icon achieved a 35% increase in business. New Icon really understood what we wanted to achieve."

    Tom Beasley

    Bristol & Bath Science Park

  • Very commercially aware and versatile software agency - and a great team to boot!"

    Evelyn Timpson

    Aspect and Film Video

Testimonials

  • Within a single session, we moved from a clearly defined problem statement to a working, demonstrable prototype.

    The New Icon Hackathon Day was an outstanding example of how focused collaboration can accelerate innovation in certain contexts.

    Within a single session, we moved from a clearly defined problem statement to a working, demonstrable prototype in this case—something that might otherwise take longer in a more traditional delivery model.


    What stood out most was the way the team combined design, engineering, and operational expertise in real time whilst maintaining a fun and friendly environment. This wasn’t a theoretical discussion, it was a hands-on, iterative development with continuous validation of both user value and technical feasibility."

    David Sheppard

    Crawford & Company

  • New lcon’s deliverables have exceeded our expectations.

    We would like to thank the New Icon team for the work accomplished. OnePRESS will be the first wireless safety critical opportunity that will use a mobile application to go to an In-Service Evaluation with Airbus airline customers. As such, there was no precedent for the Landing Gear Design Office to start from. New Icon quickly understood that their expertise could complement our capability to compile design documentation and adapted their process to suit our needs. New lcon’s deliverables have exceeded our expectations."

    Jacques Roizès

    OnePRESS Project Leader - Airbus

  • Very happy with the end results and designs for the new features!

    New Icons redesigns brought the app layout up to date which was amazing to implement over the last year alongside integrating new products into the app. Meeting face-to-face meant that New Icon could properly understand the requirements and turn them into fully functional designs that added to the overall user experience. Very happy with the end results and designs for the new features."

    Yorick Knol

    DartCounter

  • Each meeting brought real progress and meaningful change, and the team dynamic was warm, collaborative, and easy to work with.

    From the very first interaction, New Icon stood out. Their combination of clear, concise documentation and an explanatory video was genius—it gave us immediate clarity and confidence. The Discovery process, especially the Agile Architecture, felt like a genuine offer to help, not a hard sell. Each meeting brought real progress and meaningful change, and the team dynamic was warm, collaborative, and easy to work with. The use of Figma to showcase their design-led approach was impressive, and the achievable PoC cost made things feel within reach. One of the biggest wins? We retained the IP. That was huge. New Icon didn’t just understand our problems, they explained them back to us better than we could ourselves. That alone gave us massive trust in the team and the process."

    Head of Systems

    - Insurance Tech

  • Their attention to detail and ability to break down complex content into digestible, engaging visuals is exactly what we needed.

    Working with the Design team and the wider New Icon team has been a fantastic experience. Their attention to detail and ability to break down complex content into digestible, engaging visuals is exactly what we needed. Every edit exceeded expectations and truly reflected what we had envisioned for the final prototype. Highly recommend!"

    Martin Wood

    - Chance App

  • New Icon understood our needs, ensuring solutions were current and future-proofed

    Ethicall have worked with New Icon for approximately 10 years. During this time New Icon have worked with us on various projects, but predominantly they have helped us design and build a bespoke telephone fundraising software system which encompasses all the nuanced and niche elements of our business. They really took the time to understand what we needed as a fundraising call centre and then constantly revisited this with us to ensure it was still fit for purpose and future proof. The engineers working on the project have always been mindful of building in stages with regular testing and approval from users – they are also able to communicate in non-technical speak – which is always useful for those of us not from a technical background. New Icon’s recent introduction of project managers has enhanced their services further."

    Cristy Cunnick

    Managing Director - Ethicall

  • New Icon consistently exceeds expectations, driving innovation as a seamless extension of our business.

    New Icon’s ability to over deliver against our expectations and to help drive our innovation has made them an extension of our own business. The team are excellent to work with, and their passion for our business competes with our own. I would recommend New Icon for both your development and design needs."

    Alister Sneddon

    CTO - Genuine Impact

  • You’ve understood the project quicker and got further with the design in 3 weeks than our previous company did in a year."

    Shaun Horan

    Product Manager - SRT Marine

  • I’m very impressed with how you’ve interpreted the brief and interviews!

    You have captured the use case and functionality really well."

    Dr.Rishi Das Gupta

    Co-Founder - NodeNs

  • They took the time to understand our community and vision, and translated it into a prototype that felt real from day one.

    Working with New Icon was a genuinely collaborative experience. They took the time to understand our community and vision, and translated it into a prototype that felt real from day one. The process gave us clarity and confidence in what we’re building, and something tangible to share with investors.”

    Rachel Draper

    - Co-Founder - Stile Country

  • New Icon took the time to fully understand our requirements, and the clickable prototype really helped shape our thinking.

    It has been a pleasure collaborating with New Icon on this project. Their commitment, attention to detail and passion for their work has enabled us to produce a quality app and seek further investment. New Icon took the time to fully understand our requirements, and the clickable prototype really helped shape our thinking and produced an intuitive UX, whilst also de-risking the development phase."

    Nick Ellis

    Advanced Logic Analytics LTD

  • New Icon have done an amazing job of taking our concept and actualising it into something much more real!

    This process has cemented our concepts into requirements, plans and something much easier to step forward with, both internally and as something we can tell the story to others. We've been particularly impressed with how you've taken a fairly niche topic and run with detailed concepts and clearly understood what we are aiming for!"

    Luke Stonehouse

    Reuleaux

  • We're miles ahead of where I expected us to be at this stage, and we've all really appreciated the effort you've put in.

    Everyone is really, really happy and pleased with what you've put together, blown away! We love the simplicity of the prototype."

    Darkbeam

  • The project is well thought through, smartly taking into account every little request we had. Which is amazing, I love that!

    I've been using the prototype to pitch the idea with potential clients and the feedback has been really good so far."

    Digital Engineering

  • We really love the overall look of this!

    It's a very clean simple interface which still clearly conveys a lot of really important information, so thank you!"

    FSD Active

  • New Icon have helped us grow our business to levels that we would never have anticipated.

    New Icon have helped to raise both our online presence and exposure. By effectively managing our PPC, SEO and online marketing channels, New Icon have helped us grow our business to levels that we would never have anticipated. I would highly recommend their services to anyone looking to better their business, no matter how big or small."

    Les Williams

    Marble Supreme

  • If you need bespoke technology, I highly recommend New Icon.

    By working with us to build our platform, they helped lay the foundation for our success. Not only did they develop the software; their process also included UX design and prototyping, ensuring that our final product was user-friendly, secure and powerful. If you need bespoke technology to get your start-up into business, I highly recommend New Icon to deliver it for you."

    Robert Ogden

    Renewable Exchange

  • New Icon is an exemplar of innovation and freethinking.

    New Icon's ideas have pioneered mobile software development within my department. Their solutions are innovative and effective producing results above original expectations."

    Terence Frost

    Airbus

  • New Icon are a great company, they are passionate and always provide a second to none service.

    From the design stages through to the technical implementation they understand our requirements as a company. We would highly recommend New Icon to anyone who is looking for a friendly, efficient and professional web and software design company."

    Steve Wookey

    Permagard Products LTD

  • New Icon gave us creative input and state of the art technology.

    New Icon have helped steer our business in directions we had not even considered."

    Phil Brockwell

    Centreline Aviation

  • New Icon achieved a 35% increase in business. New Icon really understood what we wanted to achieve."

    Tom Beasley

    Bristol & Bath Science Park

  • Very commercially aware and versatile software agency - and a great team to boot!"

    Evelyn Timpson

    Aspect and Film Video

Testimonials

  • Within a single session, we moved from a clearly defined problem statement to a working, demonstrable prototype.

    The New Icon Hackathon Day was an outstanding example of how focused collaboration can accelerate innovation in certain contexts.

    Within a single session, we moved from a clearly defined problem statement to a working, demonstrable prototype in this case—something that might otherwise take longer in a more traditional delivery model.


    What stood out most was the way the team combined design, engineering, and operational expertise in real time whilst maintaining a fun and friendly environment. This wasn’t a theoretical discussion, it was a hands-on, iterative development with continuous validation of both user value and technical feasibility."

    David Sheppard

    Crawford & Company

  • New lcon’s deliverables have exceeded our expectations.

    We would like to thank the New Icon team for the work accomplished. OnePRESS will be the first wireless safety critical opportunity that will use a mobile application to go to an In-Service Evaluation with Airbus airline customers. As such, there was no precedent for the Landing Gear Design Office to start from. New Icon quickly understood that their expertise could complement our capability to compile design documentation and adapted their process to suit our needs. New lcon’s deliverables have exceeded our expectations."

    Jacques Roizès

    OnePRESS Project Leader - Airbus

  • Very happy with the end results and designs for the new features!

    New Icons redesigns brought the app layout up to date which was amazing to implement over the last year alongside integrating new products into the app. Meeting face-to-face meant that New Icon could properly understand the requirements and turn them into fully functional designs that added to the overall user experience. Very happy with the end results and designs for the new features."

    Yorick Knol

    DartCounter

  • Each meeting brought real progress and meaningful change, and the team dynamic was warm, collaborative, and easy to work with.

    From the very first interaction, New Icon stood out. Their combination of clear, concise documentation and an explanatory video was genius—it gave us immediate clarity and confidence. The Discovery process, especially the Agile Architecture, felt like a genuine offer to help, not a hard sell. Each meeting brought real progress and meaningful change, and the team dynamic was warm, collaborative, and easy to work with. The use of Figma to showcase their design-led approach was impressive, and the achievable PoC cost made things feel within reach. One of the biggest wins? We retained the IP. That was huge. New Icon didn’t just understand our problems, they explained them back to us better than we could ourselves. That alone gave us massive trust in the team and the process."

    Head of Systems

    - Insurance Tech

  • Their attention to detail and ability to break down complex content into digestible, engaging visuals is exactly what we needed.

    Working with the Design team and the wider New Icon team has been a fantastic experience. Their attention to detail and ability to break down complex content into digestible, engaging visuals is exactly what we needed. Every edit exceeded expectations and truly reflected what we had envisioned for the final prototype. Highly recommend!"

    Martin Wood

    - Chance App

  • New Icon understood our needs, ensuring solutions were current and future-proofed

    Ethicall have worked with New Icon for approximately 10 years. During this time New Icon have worked with us on various projects, but predominantly they have helped us design and build a bespoke telephone fundraising software system which encompasses all the nuanced and niche elements of our business. They really took the time to understand what we needed as a fundraising call centre and then constantly revisited this with us to ensure it was still fit for purpose and future proof. The engineers working on the project have always been mindful of building in stages with regular testing and approval from users – they are also able to communicate in non-technical speak – which is always useful for those of us not from a technical background. New Icon’s recent introduction of project managers has enhanced their services further."

    Cristy Cunnick

    Managing Director - Ethicall

  • New Icon consistently exceeds expectations, driving innovation as a seamless extension of our business.

    New Icon’s ability to over deliver against our expectations and to help drive our innovation has made them an extension of our own business. The team are excellent to work with, and their passion for our business competes with our own. I would recommend New Icon for both your development and design needs."

    Alister Sneddon

    CTO - Genuine Impact

  • You’ve understood the project quicker and got further with the design in 3 weeks than our previous company did in a year."

    Shaun Horan

    Product Manager - SRT Marine

  • I’m very impressed with how you’ve interpreted the brief and interviews!

    You have captured the use case and functionality really well."

    Dr.Rishi Das Gupta

    Co-Founder - NodeNs

  • They took the time to understand our community and vision, and translated it into a prototype that felt real from day one.

    Working with New Icon was a genuinely collaborative experience. They took the time to understand our community and vision, and translated it into a prototype that felt real from day one. The process gave us clarity and confidence in what we’re building, and something tangible to share with investors.”

    Rachel Draper

    - Co-Founder - Stile Country

  • New Icon took the time to fully understand our requirements, and the clickable prototype really helped shape our thinking.

    It has been a pleasure collaborating with New Icon on this project. Their commitment, attention to detail and passion for their work has enabled us to produce a quality app and seek further investment. New Icon took the time to fully understand our requirements, and the clickable prototype really helped shape our thinking and produced an intuitive UX, whilst also de-risking the development phase."

    Nick Ellis

    Advanced Logic Analytics LTD

  • New Icon have done an amazing job of taking our concept and actualising it into something much more real!

    This process has cemented our concepts into requirements, plans and something much easier to step forward with, both internally and as something we can tell the story to others. We've been particularly impressed with how you've taken a fairly niche topic and run with detailed concepts and clearly understood what we are aiming for!"

    Luke Stonehouse

    Reuleaux

  • We're miles ahead of where I expected us to be at this stage, and we've all really appreciated the effort you've put in.

    Everyone is really, really happy and pleased with what you've put together, blown away! We love the simplicity of the prototype."

    Darkbeam

  • The project is well thought through, smartly taking into account every little request we had. Which is amazing, I love that!

    I've been using the prototype to pitch the idea with potential clients and the feedback has been really good so far."

    Digital Engineering

  • We really love the overall look of this!

    It's a very clean simple interface which still clearly conveys a lot of really important information, so thank you!"

    FSD Active

  • New Icon have helped us grow our business to levels that we would never have anticipated.

    New Icon have helped to raise both our online presence and exposure. By effectively managing our PPC, SEO and online marketing channels, New Icon have helped us grow our business to levels that we would never have anticipated. I would highly recommend their services to anyone looking to better their business, no matter how big or small."

    Les Williams

    Marble Supreme

  • If you need bespoke technology, I highly recommend New Icon.

    By working with us to build our platform, they helped lay the foundation for our success. Not only did they develop the software; their process also included UX design and prototyping, ensuring that our final product was user-friendly, secure and powerful. If you need bespoke technology to get your start-up into business, I highly recommend New Icon to deliver it for you."

    Robert Ogden

    Renewable Exchange

  • New Icon is an exemplar of innovation and freethinking.

    New Icon's ideas have pioneered mobile software development within my department. Their solutions are innovative and effective producing results above original expectations."

    Terence Frost

    Airbus

  • New Icon are a great company, they are passionate and always provide a second to none service.

    From the design stages through to the technical implementation they understand our requirements as a company. We would highly recommend New Icon to anyone who is looking for a friendly, efficient and professional web and software design company."

    Steve Wookey

    Permagard Products LTD

  • New Icon gave us creative input and state of the art technology.

    New Icon have helped steer our business in directions we had not even considered."

    Phil Brockwell

    Centreline Aviation

  • New Icon achieved a 35% increase in business. New Icon really understood what we wanted to achieve."

    Tom Beasley

    Bristol & Bath Science Park

  • Very commercially aware and versatile software agency - and a great team to boot!"

    Evelyn Timpson

    Aspect and Film Video

New Icon FAQs

Reimagine your digital future today

Send us a message for more information about how we can help you and your business

Reimagine your digital future today

Send us a message for more information about how we can help you and your business

Reimagine your digital future today

Send us a message for more information about how we can help you and your business

Reimagine your digital future today

Send us a message for more information about how we can help you and your business

Linebreak

New Icon is a Linebreak company

© Newicon Ltd. Registered in England and Wales. Company No: 05904359 | VAT: GB 993768447.

Designed and built by New Icon in Bristol, a Linebreak company.

Linebreak

New Icon is a Linebreak company

© Newicon Ltd. Registered in England and Wales. Company No: 05904359 | VAT: GB 993768447.

Designed and built by New Icon in Bristol, a Linebreak company.

Linebreak

New Icon is a Linebreak company

© Newicon Ltd. Registered in England and Wales. Company No: 05904359 | VAT: GB 993768447.

Designed and built by New Icon in Bristol, a Linebreak company.

Linebreak

New Icon is a Linebreak company

© Newicon Ltd. Registered in England and Wales. Company No: 05904359 | VAT: GB 993768447.

Designed and built by New Icon in Bristol, a Linebreak company.