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The banking industry is on the brink of a transformation driven by artificial intelligence (AI). No longer confined to backend automation and fraud detection, AI is poised to redefine the customer experience, streamline operations, and enhance security measures. From hyper-personalised financial services to real-time fraud prevention, AI is revolutionising how banks operate.

Personalised Banking: The Next Frontier

For decades, banking services have followed a standardised model, offering fixed interest rates and generic financial advice. AI is changing this paradigm by enabling hyper-personalised banking experiences tailored to individual customer needs. The key to this transformation lies in predictive analytics, which allows