After much anticipation we bit the proverbial bullet and transferred our main phone number to our hand-built, home-grown phone system.
Why? Well, mainly because we wanted control. Too many middle men mean things become slow. If we all decide to have a mind mapping session around a white board I want to forward my calls on to someone else. Or if I’m on the road automatically transfer to my mobile. If we are left voicemail I want an email of the voicemail and an mp3 audio file attached to listen to it. We want to be dynamic and flexible. I
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