Over the last six months, I have had the privilege of sitting down - virtually and in person - with leaders from across UK industries: energy, utilities, construction, law, manufacturing, media, education, and beyond. Not to sell anything. Not to run a workshop. Just to have an honest conversation about where they are with AI adoption and implementation.
What I heard was revealing. Not because everyone was doing extraordinary things with AI (some were, some weren't), but because the honesty in those conversations cut through the noise that dominates most AI discourse
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At the end of every project, we don’t just celebrate - we pause to ask three essential questions:
These questions aren’t just routine; they’re the heart of how we improve with every challenge we take on.
We recently wrapped a complex product build for a long-standing client and, as always, held a full team internal retrospective to reflect on the project. Here’s what came up: