Webinar: The good, the bad and the ugly of AI
Elia Corkery
Marketing Manager
Published:
What business leaders are really experiencing with AI adoption right now
Date: Tuesday 23 June 2026
Time: 11:00am BST
Format: Interactive webinar with audience Q&A
Speaker: Dolo Miah, CEO, New Icon
AI adoption is no longer a future discussion
Across every industry, organisations are exploring how AI can improve productivity, streamline operations and unlock new opportunities.
But while the headlines focus on what’s possible, the reality of AI adoption is often far more complex.
Over the past few months, Dolo Miah, CEO of New Icon, has spoken with leaders across manufacturing, utilities, education, construction, professional services and technology to understand how organisations are really approaching AI.
Some are seeing meaningful results, some are struggling with fragmented adoption, others are facing growing concerns around governance, trust and operational risk.
This webinar brings those conversations together in a practical discussion designed for leaders navigating AI in the real world.
If you’ve read Dolo’s recent research and insights into AI adoption, this session continues that conversation by exploring the challenges, opportunities and lessons organisations are experiencing today.
AI adoption in business: real examples, risks and lessons from UK leaders
What we’ll cover
The good
Where AI is genuinely creating value. We’ll discuss the areas where organisations are seeing meaningful impact, including:
Productivity gains
Internal efficiencies
Customer support improvements
Knowledge management
Automation opportunities
Decision support
We’ll also explore where leaders are seeing the fastest return on investment and the use cases delivering real-world results.
The bad
Where AI adoption becomes challenging. Many organisations are currently navigating:
Fragmented tooling
Unclear ownership
Poor adoption
Staff confusion
Low-quality outputs
Data quality issues
Shadow AI
We’ll discuss why these challenges occur and what organisations are learning as they move from experimentation towards a more strategic approach.
The ugly
The harder truths about AI adoption. This section will cover:
AI washing
Security concerns
Hallucinations
Compliance risks
Unreliable data
Rushed implementations
The disconnect between leadership expectations and operational reality
We’ll explore why many AI challenges aren’t caused by the technology itself, but by how organisations implement and govern it.
Interactive discussion and audience Q&A
This isn’t a product demonstration or an AI masterclass. And it certainly isn’t another webinar promising to transform your organisation overnight. Instead, this is an opportunity to join an honest discussion about what organisations are really experiencing with AI adoption today.
Attendees will have the opportunity to ask questions, share experiences and contribute to the conversation during the audience Q&A.
Who should attend?
If AI is regularly appearing in your conversations, board meetings, strategy discussions or innovation plans, this webinar is for you.
Whether you’re identifying opportunities, experimenting with new tools, navigating governance concerns or trying to move from AI curiosity to a clear strategy, this session will provide practical insights into what organisations are really experiencing today.
You’ll leave with a better understanding of:
Where AI is creating meaningful value
The common adoption challenges businesses face
How organisations are approaching governance and risk
What separates successful AI initiatives from costly distractions
Meet the speaker
Dolo Miah
CEO, New Icon
Dolo works with organisations to help them navigate digital transformation, emerging technologies and innovation opportunities. Through conversations with leaders across multiple industries, he has been exploring how organisations are approaching AI adoption, where they are seeing success, and where challenges continue to emerge. This webinar brings together those insights in an open and practical discussion focused on real-world experiences rather than theory.
Save your place
The good, the bad and the ugly of AI
Tuesday 23 June 2026
11:00am BST
Join us for practical discussion, honest insights and audience Q&A.
Elia Corkery
Marketing Manager
Elia has more than five years’ experience across marketing, communications and PR, with a focus on B2B and technology marketing. At New Icon, she leads marketing across content, digital campaigns, events and search, translating complex topics across AI, software and digital transformation into clear, engaging content for business audiences.
